Reviews

Top review highlights

Pros
1
Excellent customer service and responsiveness
“From start to finish, they have offered impeccable customer service and have treated us with the utmost kindness and understanding.”
2
Knowledgeable and experienced attorneys
“Mr. Brister is one of the nicest people we have ever met and has been a joy to work with. Don't let his kind demeanor fool you- he is all business and defends his clients with vigor.”
3
Thorough and efficient legal representation
“Completing documentations of that nature could be very emotional, however their mannerisms with me was very personable and comforting and I truly appreciated that.”
4
Reliable and trustworthy firm
“I followed them here because I was confident that I would continue to receive second-to-none service, and I was correct.”
5
Highly recommended by satisfied clients
“Tully Rinckey, I applaud you for having a pair of Rochester's finest on your team.”
Cons
1
Potential issues with specific attorneys or staff
“Not a very good law firm you speak to a very knowledgeable very intelligent person at first and then you get stuck with another attorney that does not fully handle the situation properly.”
2
Concerns about fees and billing practices
“Then adds fees can't show up on time and does not do exactly what you asked from the first point of contact before the retainer was even placed. They ask for more money much like trying to hire a contractor you hire I'm thinking they're going to do the work and then when they get to start the work they claim they need more money.”
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