Reviews
Top review highlights
Pros
1
Effective in reducing property taxes
“Great experience and results from Heller and Consultants. They were successful in getting us multiple reductions throughout the years and were prompt in responding to questions, billing and documentation.”
2
Responsive and communicative throughout the process
“The Heller and consultants team kept me in the loop throughout the entire process and are very responsive to emails and phone calls.”
3
Knowledgeable and helpful staff
“Michele LaGrassa is the best.. such a wealth of knowledge and a complete professional.”
4
Achieved significant tax reductions for clients
“Over a $2,000 dollar tax reduction awarded . Great work.”
5
Easy and straightforward process
“Simple process, quick and effective!”
Cons
1
Some customers experienced hidden or unexpected fees
“Is it really worth saving the $300+ to go thru all these paperwork and hassle? I am just not happy with the hidden fee.”
2
Occasional poor communication or lack of updates
“Be warned they do not send a single piece of mail to your home to inform you of invoice due or a single phone call.”