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Reviews
Top review highlights
Pros
1
Highly experienced and knowledgeable in handling traffic violations, especially in the challenging Staten Island court system
“Helene is by far, the best lawyer in the business. I went to her without knowing of her complete reputation. But I did see she is a 5 star lawyer.”
2
Responsive and communicative throughout the legal process, keeping clients informed of case status and updates
“Helene and Kathy were in constant communication throughout the entire process.”
3
Able to achieve favorable outcomes, including dismissal of tickets and reduction of fines/points
“She got my ticket dismissed immediately. She is fast, professional, knowledgeable, and also just great to work with.”
4
Reasonably priced services compared to other traffic attorneys
“The price you pay for Mrs. Mark is well worth the service and honesty you get from her.”
5
Compassionate and understanding approach, treating clients with respect
“Ms. Mark was extremely upfront and honest. Excellent traffic attorney!!”
Cons
1
Lack of responsiveness and communication from the office at times, with some clients reporting difficulty getting updates on their cases
“Very unprofessional in keeping you in the loop of things. It took them ove”
2
Occasional instances of tickets not being dismissed or reduced as expected, leading to disappointment
“Not much more I can say about this office. From top to bottom filled with enthusiasm and professionalism. Would recommend them!”
