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Reviews
Top review highlights
Pros
1
Knowledgeable, experienced, and professional attorneys who provide thorough and attentive legal services
“Chris Hameline and the Passalacqua firm are extremely professional and met our every need. Highly recommended.”
2
Compassionate and personable staff who treat clients like family
“Compassionate. Personable. Treat you like family.”
3
Attorneys who are dedicated to achieving the best possible outcomes for their clients
“Mark was open, honest, and showed so much empathy for the situation and us. He did not settle until the best possible outcome was achieved.”
4
Responsive and communicative lawyers who keep clients informed throughout the process
“The intake/ review process was thorough, professional and courteous. The legal assistant I spoke with generous with his time, listened to my concerns carefully, and responded promptly.”
5
Firm that goes above and beyond to assist clients, even in cases where they may not be formally retained
“He most definitely did not have to help me to the extent he did without us hiring him. Coming from a low income home my husband and I are forever grateful for this.”
Cons
1
Occasional difficulties in reaching the attorney or receiving timely responses to communications
“My only negative comment, is: it is sometimes difficult to get a return message from Russell. My preferred method of contact is email and there have been times when I have waited quite a few days (and even more than a week) for a return email.”
2
Instances of unprofessional behavior and lack of communication from certain attorneys
“Very unprofessional. I called to inquire about representation. Spoke to Russell and gave him the proposal for my legal situation. He told me that he would represent me. The case was against Crouse hospital. I emailed him all my information to get the ball rolling. He never got back to me until 2 years later asking me do I still need representation.”
