Lawyers map
Reviews
Top review highlights
Pros
1
Provides access to legal assistance for individuals and families who might otherwise have no access to justice, particularly in civil legal matters
“VLP provides access to legal assistance to individuals and families who might otherwise have no access to justice, particularly in civil legal matters.”
2
Committed to pro bono work that helps people in vulnerable situations and fosters a sense of community among legal professionals
“Their commitment to pro bono work helps people in vulnerable situations, and also fosters a sense of community among the legal professionals involved.”
3
Helpful and professional staff that provide volunteers with resources and guidance
“The staff at VLP are organized and supportive, providing volunteers with resources and guidance needed to help clients.”
4
Offers useful information and resources to the low-income public
“They also occasionally provide little informational group meetings for the low-income public, at places like the Samaritan Center on State Street, making people aware of their legal rights.”
Cons
1
Some clients have experienced issues with lack of communication and responsiveness
“Left my name & number and never got a call back.”
2
A few clients felt the services were not as comprehensive as expected
“Waited a week and a half under impression we were going to be represented, just to find out they were only offering advice, with no real solid advice other than contact a lawyer.”
3
Some clients reported rude or unhelpful interactions with staff
“the intake lady gives you attitude, mind you I'm in the middle of a huge flooding problem which turned mold and the landlord thinks it's okay for my kids to live in it, and then the intake lady hangs up on me after being absolutely RUDE. DISGUSTING.”
