Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the legal team
“Communication was top notch, and directions for my tasks were clear and concise.”
2
Knowledgeable and helpful staff who go above and beyond for clients
“They made sure we understood everything. Through the 8 months of healing they kept in touch not just for business but to check and see how I was feeling.”
3
Successful in obtaining favorable outcomes for clients
“The team worked hard to come up with the most reasonable outcome in the best interest of myself and my family.”
4
Providing personalized attention and care to clients
“They checked on me after my multiple surgeries and made me know that someone cared!”
5
Giving back to the community through initiatives like the "Pencils 4 Schools" program
“As a teacher in Western NY, I greatly appreciate the William Mattar 'Pencils 4 Schools' program!”
Cons
1
Poor communication and lack of responsiveness from the legal team
“I never felt I was important enough to return my phone calls.”
2
Overcharging clients and billing for work not performed
“They will bill you for work that they have not even performed!”
3
Failing to adequately prepare and represent clients in court
“If you want a lawyer who shakes in court, can't answer questions the judge asks, overcharges you, doesn't communicate when they make decisions days before a court appearance and your lawyer doesn't appear or call to let you know they are sending someone else, neglects to listen, or appropriately respond to billing questions then these are the Lawyers for you!”
4
Prioritizing profits over client care and outcomes
“They just want to make a quick profit and don't care about their clients or their clients best interests!”
5
Lack of transparency and communication regarding case progress and settlement offers
“My attorney told me after the trial was over that the offer was too low and that I would not accept it. Of course I would have preferred to have the option to accept the offer.”