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Reviews
Top review highlights
Pros
1
Exceptional and responsive customer service
“The staff is super friendly and kind and always answer the phone politely. They always know what to say to me!”
2
Knowledgeable and experienced attorneys
“Kristen N. Reed is extremely knowledgeable in her field, thorough and attentive to her clients. She is a hard worker and very detailed.”
3
Personalized and compassionate approach
“Michael Lattanzio handled my intake with the firm superbly. He was very polite and knowledgeable about what I needed to get for the case as well as how it would be handled. He also showed concern for my injuries and overall care.”
4
Efficient and transparent communication
“Shannon has been absolutely amazing to work with. She keeps us up to date with what is going on with our case. She always tries to make it as easy as possible for us to understand all the ins and outs of lawsuit.”
5
Successful case outcomes
“The Rizzuto law firm was truly a 5 star experience. I had the pleasure of working with Phil Rizzuto. He was sharp and very professional. He made my whole process a lot more manageable knowing I was in very good hands.”
Cons
1
Lack of responsiveness from some staff members
“The paralegal avoid my call seirra she take take days to return my call I wouldn't recommend them”
2
Surprise changes in case handling
“I would suggest to Rizzuto is when a case is being moved into a different dept as it moves up the steps with a new handler or someone moves on from the company that you have been working closely with,, to please let the client know so they aren't surprised with changing of hands.”
