Reviews

Top review highlights

Pros
1
Highly professional and knowledgeable legal team
“Matthew J. Porter and his entire legal team have provided stellar customer service and results. From the first call it was apparent how professional his team was.”
2
Excellent communication and responsiveness
“Matt was very professional and kept me up to date the entire time that my case was being processed.”
3
Successful case outcomes and client satisfaction
“I'm so glad he represented me! I am very pleased with the outcome!”
4
Friendly, compassionate, and caring service
“Matt & Katie were great to work with. Honest, professional, and communicative. Couldn't have asked for better people to work with on a complicated matter.”
5
Affordable and cost-effective legal services
“They are the best lawyers, but Dennis and Maria young are the best attorneys the Handled both my cases I had 2 dwi and they reduce that to a dwai and had dismissed one of my traffic tickets 100% recommended”
Cons
1
Inconsistent quality of service and communication issues
“I had a deeply disappointing experience with this lawyer and his team. I retained their services for approximately six months and spent over $4,000, but the results were far from satisfactory. The situation escalated when I was misinformed about a court hearing, which I ultimately missed. It appeared that their approach prioritized convenience over truly advocating for my goals. Additionally, communication throughout the process was severely lacking, making the overall experience highly frustrating.”
2
Unsatisfactory handling of certain legal matters (e.g., divorce, custody)
“Mr porter and Katie are fantastic to work with! Communication was great and they were super friendly and outgoing. Definitely recommend them! But his reckless and absolute refusal to speak on behalf of his clients desires in Divorce and Custody should make it against the standards to practice in those areas. Charged over 8000 dollars and I ended up worse than if I had a court appointed attorney for custody. Selfish and shady.”
3
Slow and delayed responsiveness in certain cases
“Process took longer than I thought, but in the end I am happy with the result. Thank you guys.”
4
Lack of follow-through and poor client support in some instances
“I chose them by default to handle my mother's estate when she passed because they were the ones who helped write her will. They've dragged their feet on this for THREE YEARS. I've been passed around from paralegal to paralegal as they seem to come and go from the firm very quickly. Any time I call or email they're always very rude as if I'm imposing on them by requesting they do the job I have hired them for.”
5
Overcharging and lack of transparency in billing
“Spent mega $$$$$ and 2 years to go through a divorce in Watertown. Used this law firm and always wondered why it took so long. I guess that's the way divorce disputes go sometimes. However, what bothers me is that recently I had to request a certified copy of the decree be sent to another state. I figured after paying so much for the divorce this would a be a courtesy to finish out the divorce. Even when I contacted the attorney there was never any mention/discussion of a financial agreement or charge for services. Several weeks go by and received an email statement of charges of $182 with a 1% late fee every 30 days.”
Scroll to top