Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness
“Great communication, bilingual staff”
2
Caring and empathetic staff who make clients feel comfortable
“Very good people communication is excellent I should say they really seem genuine and make you feel comfortable I'm 100 percent satisfied to be working with them”
3
Knowledgeable and experienced attorneys who fight for their clients
“Best Law Firm ever. I have Worker Comp case and they where right on to of it. They always keep in contact and are so very nice.”
4
Efficient and thorough in handling paperwork and documentation
“Although the process was very long. The office made sure I was kept up to date. From Angela doing my intake. To Juan and Kimberly making sure all my paperwork was correct.”
5
Provide regular case updates and keep clients informed
“They keep in touch. Kimberly and Rukey were very professional. I would definitely recommend this law firm”
Cons
1
Lack of responsiveness and poor communication at times
“Spent two weeks touching base with their assistant, still was never able to schedule an initial meeting. Highly recommend contacting any other attorney.”
2
Inconsistent quality of service and attorney representation
“So, although all the staff involved was very polite and helpful most of the time I was given a lawyer name, Mr. Jacobs that was very dismissive and discouraged Me a lot in our conversations and suggested I get a job as a door greeter at Walmart.”
3
Failure to follow through on commitments and promises
“Kimberly Del Prado says she will call you. She doesn't. Two weeks pass by and I've sent several reminders. Still no call. They keep you in the dark and ignore you.”