Reviews
Top review highlights
Pros
1
Friendly and caring staff who provide excellent customer service
“The staff at William Mattar was amazing. They made the experience as smooth and painless as possible. My team was easy to talk to and was on top of everything.”
2
Effective communication and keeping clients informed throughout the process
“They always checked on me and supported me. They were very helpful and always made sure I was taking care of and always checking in with me to see how I was on a regular.”
3
Achieving favorable settlements and outcomes for clients
“They fought to make sure the health insurance company did not try to recoup anything that was not related to the accident. Also, anytime I called I always spoke to someone, never had to leave a message.”
4
Strong advocacy and fighting for clients' best interests
“The team at William Mattar was amazing!! They know what they are doing and so easy to work with. All you need just to pick up the phone and call them, and they will take care the rest for you over the phone for your car injury needs.”
5
Providing a personalized and supportive experience for clients
“Megan was wonderful, as well as, the rest of the staff. I truly appreciate Nicole's phone calls and notifications. Stephen and Nicole never left me unaware of anything going on.”
Cons
1
Lack of attention or help for smaller cases or certain types of claims
“The office has a dynamic team of lawyers and paralegals they are amazing ,very courteous and patient very knowledgeable with updates I pray I will never need them again but I would highly recommend to anyone”
2
Potential delays or issues with communication and keeping clients informed
“Seems like they are in no hurry to get cases moving along or settled.”