Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness
“Jeff and Andrea provided legal expertise and recommendations on my offer and contract. They offered proactive communications to keep me updated during the entire process.”
2
Knowledgeable and experienced in various legal areas
“Jeff is very knowledgeable, caring, patient, and reasonable in fees. He makes you feel secure that all is well.”
3
Personable and makes clients feel comfortable
“Jeff is extremely friendly, professional, and easy to talk to. He spends time explaining everything in plain English.”
4
Efficient and thorough in handling legal matters
“Andrea was always available, stayed on top of everything, and took the time to explain whatever questions we had.”
5
Provides valuable advice and guidance
“Jeff spent a lot of time explaining everything to us in detail and helped us make informed decisions.”
Cons
1
Lack of communication and responsiveness
“I hired Jeffrey in September, and for three months, he did nothing -- nothing -- before finally delivering a refund and a quarter-hearted apology.”
2
Overcharging and not providing expected services
“He asked for a retainer of $2,000 which seemed excessive at the time, and I have yet to receive a copy of the Title Search despite my requests.”
3
Neglecting client needs and interests
“After three emails and three phone calls looking for updates were ignored and not returned from September until December, I finally went to the office to fire him and request a refund.”
4
Unprofessional and unethical conduct
“Moved goalposts, never followed through on promises, and kept demanding more money to finish tasks he had already guaranteed.”
5
Unreliable and slow in handling cases
“Weeks went by without contact, and even when I emailed him asking him to at least be professional and tell me if he no longer wished to handle the case, he never responded.”