Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness, with attorneys and staff being described as patient, kind, professional, and making clients feel like their only priority
“Anthony Gaona was patient, kind and found things out about my service and claim that I would have never been able to do on my own. Anthony always got back to me in a very timely manner.”
2
Attorneys' expertise and ability to successfully navigate complex legal systems, such as the VA and Social Security, resulting in positive outcomes for clients
“With Mr. Rada's expertise in this field I was able to get a positive result on his first attempt.”
3
Strong communication and keeping clients informed throughout the process
“He or his assistant always kept me updated. I highly recommend them to anyone.”
4
Compassionate and empathetic approach, understanding clients' unique situations and providing support during difficult times
“Mr. Rada's expertise, experience and professionalism brought rapid and successful results. His kindness and caring were very comforting to me during the process.”
5
Efficient and effective in resolving clients' legal matters in a timely manner
“Shakayla's diligence and empathy allowed her to navigate the system quickly and efficiently.”
Cons
1
Poor communication and lack of responsiveness, with some clients reporting difficulty reaching their attorneys or not receiving timely updates
“No call backs on any updates on case or if you call and leave a message no one returns your call. Poor customer service do not recommend.”
2
Inconsistency in the quality of service, with some clients reporting positive experiences while others had negative experiences
“This firm is a hardworking, trustworthy, sharp and empathetic team of lawyers. I wouldn't trust anyone else defending my good name in court. Thank you so much!" vs. "They are the evil and 😈! Don't recommend them.”