Reviews

Lack of good communication made working with Laura Giacomini impossible. I was given a hard deadline by sellers agent to sign for a home buy. Laura Giacomini was commissioned to represent me through my agent. My agent assured me in writing (email) that she had the contracts in hand 6 days before the deadline. 3 days before the deadline I had still received no form of communication from Laura. I contacted her Monday (3 days before deadline) and she said she had still not received the contracts from the sellers agent. Sellers agent claims to have sent the contract to her three days prior. Laura claims it was due to an email problem that she didn't receive the contract. Laura contacted the sellers agent and was able to get copies by midday Monday. I asked her to send me copies so that I could review the first draft and request several additions to the rider agreement. From Mon-Tues I attempted to reach Laura by phone and email to ask questions about the agreement and talk to her about revisions. I got through to her once on Monday after many attempts. She was eager to get me off the phone and seemed annoyed by my questions. I tried calling several more times that day when she did not call me back as promised, but didn't reach her again until Tuesday. In that time, I had discovered some concerns about the property by looking it up in the dept of buildings and other city records. Laura again seemed annoyed by my questions and just said, "the title would have to clear" so don't worry about it. She ended that conversation by saying she would call be back before the end of the work day. She didn’t. With 24 hours to go before the deadline Laura didn't call me, leave a voicemail, send a text, or write an email to let me know what was happening. By the morning of the deadline, Laura had finally responded to one of my emails, not to answer my question about the contract status but to claim to have tried calling me twice the day before and that “something must be wrong with my phone.” She claims my phone didn’t go to voicemail. However, my phone was in perfect cell reception with the ringer on during the time-frame she says that tried calling with no missed calls showing (no, I wasn’t in the subway). Again she didn't email me. Furthermore, she did not reach out to provide my agents with any updates so as of Wednesday morning, both my agent and I were in the dark. I called her Wednesday and she informed me that she had already sent revision requests to sellers agent without speaking to us first or asking us about amendments. We parted ways at that point. Buying a home is a big purchase. Your attorney should “have your back.” Laura Giacomini wasn’t willing to offer any kind of legal counsel on the contracts in question, and was virtually impossible to reach for questions. On a less but still important note, the name of their company is misspelled on their own website. That just doesn’t bode well for their attention to detail.