Reviews

Top review highlights

Pros

Attentive and responsive to client's needs

“Mike took the time to speak with me on several occasions to listen and understood my situation. He was promptly responsive when I had questions or needed additional guidance.”

Excellent communication and updates throughout the process

“He and his staff dealt with all the insurance details and kept me informed.”

Achieved favorable settlements for clients

“As a result, we were able to reach a settlement that is such a blessing.”

Personable and compassionate

“He has a great personality and easy to talk to.”

Thorough and diligent legal representation

“Mike's sharp legal mind and Kristy's unwavering support made navigating legal matters after my accident not only manageable but also empowering.”

Cons

Potential communication issues with some staff members

“After a not-so-great encounter with Mr. Hensley's paralegal, he called me personally to rectify the situation.”

Unresponsiveness or lack of transparency in some cases

“I had a medical malpractice suit that I was interested in filing. After six phone calls and no response today I finally called back. I was informed that they had emailed me telling me they couldn't take my case without calling me or telling me anything and the email had no reason for why they wouldn't be taking the case.”