Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“They truly go out of there way to make you feel like they have your back from start to finish.”
2
Efficient and timely case handling
“My case did not take too long due to the efforts of Stephen and his hardworking staff.”
3
Achieved favorable outcomes for clients
“They got me a settlement that I could have not otherwise expect to come close to if I choose to deal driectly with the person at faults insurance company.”
4
Knowledgeable and diligent in handling various legal matters
“Steve Kapral was the absolute best! He was patient, understanding and very thorough in his expectations and overall results.”
5
Personalized attention and care for clients
“Steve and his team are top notch. Steve was diligent, professional and courteous. His work ethic is second to none.”
Cons
1
Inconsistent responsiveness and communication
“Before I could ask him, the same day about 30 mins after she emailed her response (which was to reask my question to the attorney directly), he emailed me stating I had until the next business day to turn in all my contract forms to him.”
2
Potential unwillingness to take on certain cases
“He then emailed back and said he wasn't taking the case. He never answered the question. Very odd, pushy and unprofessional!”