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Reviews
Top review highlights
Pros
1
Excellent customer service and responsiveness from the staff
“Raymund and Russ Brinson have been absolutely amazing at getting back to me promptly, providing me the information I needed and assuring me that everything that can be done to help me will be done. Definitely 5 star service!”
2
Knowledgeable and helpful legal professionals
“Machelle Crawford is very knowledgeable and patient.”
3
Caring and compassionate approach
“Renee did a great job of collecting the information I had and was quite quick to return my call.”
Cons
1
Lack of communication and difficulty reaching attorneys
“Have called several times to get an update and no one has yet to return my call.”
2
Dissatisfaction with case handling and delays in resolution
“It took over two yeas to receive my daughter's settlement, but the staff was very apologetic regarding confusion and delay.”
3
Perceived deceptive practices and hidden fees
“I am being black listed by this law firm now because I want to cancel representation. I was in a car accident about a month ago and called this law firm a day or two later. They took my case on so fast because I have case here but he wants 40% of just injured claim not both property damage and injuries.”
