Reviews
Top review highlights
Pros
1
Professional and responsive legal services
“Kelly Brown and her staff provided professional and timely legal services.”
2
Effective communication and client-focused approach
“Jason McGrath was professional and helpful, and he humanized the legal process.”
3
Successful results and satisfied clients
“They were able to correct a problem that has plagued my husband and me for years, and saved us tens of thousands of dollars.”
4
Expertise in various legal matters
“Jim Spielberger is hands down the BEST attorney that I have ever had. His knowledge, professionalism, critical thinking, follow up, and care for his clients have completely exceeded my expectations.”
5
Efficient and organized processes
“The transaction was Highly Organized and the follow up documents were bound and organized. This was first class Professional Legal service exceeding my expectations.”
Cons
1
Inconsistent customer service and communication
“Sooo, this law firm works for LegalZoom, the receptionist (Sabrina) provided the worse customer service ever, after I asked who was the managing attorney there...she tells me 'It doesn't matter'.”
2
Unresponsiveness and lack of accountability
“I was promised certain legal actions would be taken in my case, but they did not happen in a timely manner. I followed up months later, again in Oct, and again in Jan. Each time getting billed for asking for status on something that should have already been done.”
3
Perceived overcharging for services
“They are not cheap and yes they bill for every transaction including reading your emails. However, I felt that the costs were billed correctly for the professionalism and knowledge that I received.”