Reviews

Top review highlights

Pros
1
Knowledgeable and professional attorneys
“Very professional knowledgeable and I was very well pleased with Terrie With helping me with my deed, good job”
2
Responsive and attentive customer service
“Mrs. Crosby was who I had spoke with by telephone the day before, as She was attentive and just amazing”
3
Efficient and timely legal services
“Eric and Dollie are wonderful to work with and I highly recommend them for real estate closings!”
4
Excellent communication and guidance throughout the process
“Attorney Houston was not only professional but demonstrated compassion as we discussed sensitive subjects to ensure the safety of my family's legacy.”
5
Willingness to go above and beyond for clients
“Kathy Helms proficiency is the epitome of what a Law Firm should be! I would highly recommend them for any legal matters!”
Cons
1
Lack of preparedness and attention to client concerns
“He also informed me that I should have been told to call the firm a”
2
Unprofessional and rude behavior from some staff members
“Dolly was rude in her communication: words, tones and sarcasms over the phone in a real estate closing transaction.”
3
Unresponsive and unreliable service
“So I got attorney Dingle to take me on as a client, we went through just about everything, I even signed a contract with him, and actually got the the point of being able to serve the party I was trying to sue, then he actually ghosted me.”
4
Failure to provide expected services and follow-through
“It's worsted experience here law firm ever. Customer service was horrible.”
5
Lack of transparency and communication
“I called the firm to see what was going on as no one contacted me and I was to add a family member to the meeting, in which I did.”
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