Reviews
Top review highlights
Pros
1
Knowledgeable and experienced lawyers who provide ethical and effective representation
“Krista was great at explaining legalities clearly making it so much easier for me to understand.”
2
Responsive and attentive customer service with prompt communication
“All staff there are extremely kind, professional and prompt with replies.”
3
Flexible scheduling and meeting options to accommodate client needs
“Krista was also very flexible with my hectic work schedule allowing me to make phone appointments when needed and seeing me at their Hendersonville and Columbus offices depending on my need.”
4
Positive case outcomes and satisfaction with results
“Austin was able to negotiate with the district attorney and have my daughter's 'Reckless Driving Citation' reduced to 'Improper Equipment' which meant that she did not receive a demerit points penalty or insurance premium increase!”
Cons
1
Concerns about overcharging and hidden fees
“You call for an answer for help, It's $50. You go in to see if they can help you with your issue, $50. They tell you that they will take your case and it's $3,000, but you get a letter in the mail, and it turns out to be $5,000.”
2
Lack of responsiveness and communication issues
“I am very disappointed in the lack of service by this law firm. I paid the retainer along with the setup fee. I was only contacted on a 5 minute call to get my information, then told someone would contact me (waited almost 2 months). No one individual ever did.”