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Reviews
Top review highlights
Pros
1
Highly professional and knowledgeable staff that provide excellent customer service
“Everyone I dealt will during my experience was very professional and extremely helpful. Tricia was such a pleasure to deal with during a difficult time.”
2
Lawyers and team members who are caring, compassionate, and dedicated to their clients
“The caring, knowledgeable, professional team players at Riddle and Brantley after my accident took all the broken pieces of my life, helped me to put them back together and made me whole again, Priceless!”
3
Effective communication and transparency throughout the legal process
“I love that I am kept up to date of the progress in my case. I admire them for reaching out to me to keep me updated.”
4
Successful outcomes and settlements that meet or exceed client expectations
“Donny and Buffy were absolutely outstanding in professionalism and legal expertise. They were always closely in sync communicating on my case. They were super knowledgeable, proactive in providing status and ended up getting me a settlement larger than they estimated.”
Cons
1
Occasionally slow response times and lack of communication from case managers
“There were times that I didn't hear from them for many months and had no clue about what was going on with my case.”
2
Frustration with some lawyers who push for quick settlements rather than fighting for the best outcome
“He wanted me to immediately settle for whatever the insurance company was offering. He was very upset that I wanted to negotiate.”
