Reviews
Top review highlights
Pros
1
Strong customer service and professionalism from the legal team
“Excellent experience in partnering to managing my situation. Highly recommend if you should ever have a need to be represented.”
2
Effective communication and responsiveness throughout the legal process
“Very informative about everything that was developing and how my case was being handled. They handled my case with a professional and friendly attitude.”
3
Successful case outcomes and client satisfaction
“I am beyond happy about the service I've received from Riddle & Brantley already! They are polite, professional, knowledgeable and really care about their clients!!”
4
Compassionate and caring approach towards clients
“The caring, knowledgeable, professional team players at Riddle and Brantley after my accident took all the broken pieces of my life, helped me to put them back together and made me whole again, Priceless!”
5
Diligent and hardworking attorneys who fight for their clients
“Angie worked on the case for me she was fantastic couldn't ask for a better partnership between Angie and Gene Riddle I would highly recommend these 2 for a case that you think may be hard to win with these 2 on your side you can believe there's going to always be justice...”
Cons
1
Slow responsiveness and lack of updates from case managers
“If I could ask for one change, it would be that case managers kept clients in the loop a little better, as there were times that I didn't hear from them for many months and had no clue about what was going on with my case.”
2
Frustration with some attorneys' attitudes and unwillingness to negotiate
“He was very upset that I wanted to negotiate. He tried very hard to convince me to settle but I told him I wasn't going to settle. If I'm ever in another accident, I would not use this firm again.”