Lawyers map
Reviews
Top review highlights
Pros
1
Friendly, compassionate, and helpful staff that provide excellent customer service
“Jennifer is very personable and super helpful!!!!”
2
Prompt and responsive communication, keeping clients well-informed throughout the process
“They have been the most professional an attentive with me with the whole process.”
3
Successful outcomes and high-quality legal representation, resulting in favorable settlements
“I had a great experience working with the team at Riddle and Brantley! They were very helpful and ensure I got the best outcome possible!”
4
Knowledgeable and experienced attorneys who are passionate about their clients' cases
“Excellent experience in partnering to managing my situation. Highly recommend if you should ever have a need to be represented.”
5
Firm's willingness to go above and beyond for their clients, even during difficult times
“The caring, knowledgeable, professional team players at Riddle and Brantley after my accident took all the broken pieces of my life, helped me to put them back together and made me whole again, Priceless!”
Cons
1
Slow and lengthy process in some cases, causing frustration for clients
“Took a little while to get it processed but everything went good still waiting to get the money that's owed”
2
Difficulty in reaching case managers or receiving timely updates on case progress
“I could barely get any answers or any updates for my accident case.”
3
Occasional instances of unprofessional or rude behavior from staff, leading to negative experiences
“I have a Legal Plan and for the last 17 years I have never had a Law Firm be so RUDE... I called to ask a basic legal question as to Reconsideration in NC and was told by the receptionist they do not talk to clients that they do not represent...”
