Reviews

Top review highlights

Pros

Exceptional client service and responsiveness

“The communication was exceptional at every step in the process, and they had a level of professional expertise and personal-touch that went above and beyond what we could have ever hoped for.”

Strong legal expertise and thoughtful advice

“Matt went beyond the script; Matt asked some pertinent questions which we had not thought of and even offered solutions for a handful of specific potential trouble spots down the road. Matt did his homework before we got there.”

Personalized and compassionate approach

“Jennifer took time to explain the terms, the process, our options and gave us a since of well being, knowing that our assets and financials would be taken care of in the event of death, which statically speaking, is rather high. She made what would be a hard and uncomfortable thought process less uncomfortable and ironically left both my husband and I feeling comfortable with the 'what ifs' once we are gone.”

Efficient and smooth process

“The process was smooth and Rupe and Kim were very responsive to all our needs. I am very appreciative and thank them for their effort.”

Excellent value for cost

“Worth every penny.”

Cons

Potential issues with follow-through and execution of client wishes

“Needless to say. She never fully executing the wishes of my Grandmother. The excuse given for the no call no show was she 'forgot'.”

Accessibility/disability accommodations could be improved

“Actual office could use a handicap button to open the door though.”