Reviews

Top review highlights

Pros
1
Excellent, personalized, and professional service
“Excellent, personalized, top-notch service.”
2
Knowledgeable and responsive attorneys and staff
“Rupe Gill and Kim Sain were very responsive to all our needs. I am very appreciative and thank them for their effort.”
3
Efficient and streamlined process
“The process was smooth and Rupe and Kim were very responsive to all our needs.”
4
Compassionate and caring approach
“Jennifer and Erin truly could not have done a better job. It was seamless! I so appreciate the hard work, professionalism, the organization, the knowledge, and the compassion given during a process that many dread talking and walking through.”
5
Attention to detail and thoughtful recommendations
“Matt Turpin went beyond the script; Matt asked some pertinent questions which we had not thought of and even offered solutions for a handful of specific potential trouble spots down the road. Matt did his homework before we got there.”
Cons
1
Accessibility issues for the physically disabled
“Complex is large, but building is handicap accessible . Actual office could use a handicap button to open the door though.”
2
Potential for errors or forgetting client wishes
“Losing a family member in my opinion is one of the hardest things life can deal. In my Grandmothers efforts to minimize her families pain before her Alzheimer's took over she wanted to seek the services of this attorney , in ironing out her death wishes, including the reading and execution of her will and trust. Moving on to the day my mother went with her to Kelly"s office, of course in complete sadness with a readiness to make sure her wishes with this chapter which would allow us to grieve and not worry later. We sat patiently waiting for Kelly As she took my grandmother into another room with her paralegal to hear my grandmothers last wishes. When needed this attorney conveniently forgot what my grandmothers wishes were. This senseless act was unprofessional at the least and warranted a complete suspension of trust. The excuse given for the no call no show was she "forgot". She never fully executing the wishes of my Grandmother.”
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