Reviews

I emailed this office almost two weeks ago in great need of help/advice. The generated email statement said that they would be in contact within 2 business days. No email or phone call. I checked my spam and there was nothing. Whether you are in a small town or large city this is not how you should portray your business. You responded back that you received this... and your automated system said that my email was sent successfully. 🤔 You are able to respond back to this review, yet you didn't say that as soon as you have your internet/phone restored, you would be in touch. You also stated here that I sincerely hope you were able to find answers to your questions, meaning you were able to read my email that had my questions and concerns. Again, not a good way to treat the public.

Monica misinformed me on filing for child support and costed me thousands. I have an email to show that she gave me that wrong information. In the end she said if you needed it you would have filed for it. I asked her for a running bill after our first court date and she threatened to drop me as a client because of my request. It started out well until she took the roll as judge and jury. In the end she developed a God complex. She didn't represent me as we agreed upon prior to court. If you don't won't to burn money on an despicable attorney look elsewhere.

If I could give her a zero I would. She was a terrible parenting coordinator and actually increased the conflict. She lied under oath but thankfully, I had emails to show that she wasn’t being truthful. She made me drive an hour there and an hour back home to hand deliver papers to her secretary because she was too lazy to print the ones that I scanned and emailed back to her. Then when I dropped them off, I didn’t even see her face or speak with her and she charged me for a short conversation. Of course I just paid it because there was a power imbalance which I feel she extorted. The one and only appointment I had with her, she made me feel rushed (and told me she was because it was over the holidays) so I felt like I couldn’t relax to tell my side of things. Which didn’t matter because my ex talked to her first and she had a cold demeanor towards me from the very start. I sensed that I could not trust her. She hardly listened to me but then told me all about her own divorce/custody experience and told me that I should drop my protective order against my ex husband. Very inappropriate and unsolicited legal advice from a parenting coordinator. When it came down to it, she never met the children which I had asked her to from the very start. She blamed me for us not being able to co-parent because I had a DVPO against my ex. She refused to work with us separately. Then she accused me of alienation even though I sent her tons of records of my ex husband not letting me talk to our kids and records showing where he did talk to the kids at my house. I still can’t wrap my head around her behavior. Stay far, far away from this woman. I agree with your response. There’s your side and then there’s the truth.

Caroline and her team are of upmost professionalism! They are knowledgeable, service oriented, and deeply care about what they do. I would highly recommend this team!

Caroline and her staff did such a wonderful job working with my parents to get their legal affairs in order. Everyone was so kind and knowledgeable. They really went the extra mile to include my mom in the process, even though she was unable to leave the care facility where she resides. Fantastic team to work with!

Wonderful, experienced staff

Caroline is very knowledgeable and she communicates very well! She and her staff her were so responsive and helpful in a stressful situation! My 94 year old mother attended a session quite a few years ago where Caroline spoke on legal issues for older adults. My mom was so impressed not just with the presentation and the information covered but even more with Caroline’s manner and her ability to effectively communicate the issues in a way that was understandable. Caroline has been our attorney ever since. We are very happy and highly recommend Caroline’s services!

Caroline and her team are consummate professionals--knowledgeable, prompt and kind, not to mention reasonably priced after the free initial consultation. It gives my family and I peace of mind having powers of attorney and wills done and dusted with the knowledge that this team handled matters for us. Highly recommended.

Caroline Knox and her entire crew at Knox Law have made a difficult situation bearable for our family and this review is long overdue. Without their expertise, professionalism and empathy, we would never have been able to navigate two long term care Medicaid applications for our parents. In August 2019 we called requesting information and Mary Lou, legal assistant at Knox Law was the first person who listened to our concerns and assured us that we would get a return call. Denise Hanks, Nurse Navigator then spoke at length to us and explained options regarding long term care. When we chose Knox Law to handle our parents’ situation, Wendy Crook, Medicaid Coordinator took over and she became our go-to person for every step in the process. Wendy’s calm, steady, reassuring voice at the other end of the phone, and her encouraging texts and emails kept us going through weeks of challenges as she prepared to submit the application for Dad’s long term care Medicaid. Four months later Mom also became ill and needed a nursing home, and again Wendy exhibited proficiency every step of the way. She was always available to answer our questions and displayed extraordinary patience with us when we panicked because we felt that things weren’t going as planned. Unusual circumstances kept her working with us for months and Wendy always remained optimistic. Caroline met with the entire family, listened to our questions and offered legal options and advice as we proceeded through the maze of paperwork required for Medicaid. She also took time to confer with us via phone when we were dealing with a very difficult parent, explaining options and the pros and cons of a challenging decision such as guardianship. Many other members of her team worked in the background for us - notarizing papers, preparing estate documents, and we thank them for their commitment to our family. We offer the entire team at Know Law our sincere thanks and gratitude for helping us to enable our parents the opportunity to live out the rest of their lives safely cared for by skilled nursing. We have and will continue to praise and recommend Caroline Knox and her exceptional team. They are top-notch professionals.

Wonderful staff

My name is Maureen, and I am pleased to recommend Knox Law. My experience with Caroline and her staff was professional, informative and compassionate. Caroline helped me to move my elderly husband into a new nursing home, provided me with the support I needed to make critical decisions for his care, and I am highly recommending the office to those who need assistance with delicate and complicated legal issues.