Reviews
Top review highlights
Pros
1
The lawyer is experienced, knowledgeable, and provides clear explanations to clients
“Ron Payne's knowledge (experience) of the estate process was comforting. Ron continued his diligence after his office officially closed, and he was always patient with our questions.”
2
The lawyer and staff are compassionate, understanding, and go above and beyond to assist clients
“Ron was excellent preparing our Estate Documents. All the staff was very knowledgeable and helpful. I was so glad I made the right choice.”
3
The lawyer and staff are responsive, communicate well, and provide prompt service
“I really appreciate the compassion and professionalism! Every question or concern I had was addressed and answers given the same or the next day.”
4
The lawyer provides reliable and trustworthy services, and clients are satisfied with the results
“Mr. Payne and I have been friends for years. He's helped me personally and professionally several times. I would highly recommend him for any of your needs. He is very trustworthy and honest.”
5
The lawyer and staff are professional, organized, and efficient in handling clients' legal matters
“We couldn't have been happier. Ron Payne is a five star when it comes to dealing with the elderly. He took the time to explain to my elderly mother in a way that she could relate to and understand.”
Cons
1
The lawyer and firm have been unprofessional, unresponsive, and have failed to deliver on services paid for
“DO NOT HIRE! Apple Payne law firm is now out of business. I prepaid for a will, and to have them do my estate when I pass. I am out 6,000 dollars, have NO WILL, Ron Payne is nothing but a thief. He took over 6,000 dollars from me, and did nothing!”
2
The lawyer and staff have been rude, dismissive, and have not provided the expected level of customer service
“La pagina dice que ofrecen consultas gratis, llamas a la oficina y te contestan con mala gana y te dicen que no, que las consultas tienen un precio. Entonces para que colocan informacion falsa en la pagina?.”