Lawyers map
Reviews
Top review highlights
Pros
1
Friendly, professional, and helpful staff
“Very friendly, professional, and helpful. Chris Karrenstein and Kenneth Love are great!”
2
Prompt and responsive communication
“Fast and easy communication. Very helpful with concerns and problems.”
3
Successful resolution of client issues
“Kara and Jean are amazing and provide you with prompt and complete follow up to any need or inquiry you have! Truly the best!!! Top notch!!!”
Cons
1
Lack of professionalism and poor customer service
“Worst customer service ever to get an mis hap figured out that went into collections. Thank god I recorded my rude phone call with the women dealing with HOA things.”
2
Unresponsive to client inquiries and emails
“Rarely checks the voicemail" "the email is in a paper" that's all I got from her with questions.”
3
Alleged unethical practices and lack of transparency
“This not a law firm it's a harassment firm. Anything than law..... Take all opportunities available to ruin the people.”
4
Disorganized and inefficient processes
“The closing we had was frustrating. It seems like they are not well organized. I was told they had everything they needed when I was at their office then found out they were requesting additional information.”
