Reviews
Top review highlights
Pros
1
Efficient and organized closing process
“We had a pleasant experience closing on our home! They were organized and helpful. Nicola was especially great to work with!”
2
Prompt and responsive communication
“Fast and easy communication. Very helpful with concerns and problems.”
3
Compassionate and customer-oriented service
“If you are looking for a team that will work for you, look no further. The level of compassion and customer service of this team is unmatched. Kara and Jean are amazing and provide you with prompt and complete follow up to any need or inquiry you have! Truly the best!!! Top notch!!!”
Cons
1
Poor customer service and communication
“Worst customer service ever to get an mis hap figured out that went into collections. Thank god I recorded my rude phone call with the women dealing with HOA things. "She is only one person." "Rarely checks the voicemail" "the email is in a paper" that's all I got from her with questions.”
2
Lack of attention to detail and competence
“I should have know the minute I sat down at the table the Mr. Love and litterly smelt rotten teeth, that his attention to detail, even the most important detail, was laughable. The worst professional attempt I've ever seen in my life to do anything more less practice law.”
3
Unethical and unprofessional practices
“The debt collector part of this law firm lacks professionalism, communication, and ethics that take advantage of any sutiation.”
4
Difficulty reaching and getting responses from the firm
“Never returned phone call from message that was left”
5
Disorganized and inefficient processes
“The closing we had was frustrating. It seems like they are not well organized. I was told they had everything they needed when I was at their office then found out they were requesting additional information.”