Reviews

Top review highlights

Pros
1
The lawyer is described as "very nice" and "willing to answer all my questions and listen to my concerns."
“The attorney I had spoken with was a very nice person and willing to answer all my questions and listen to my concerns.”
2
The lawyer is described as "highly qualifying" and "professional" with a focus on covering "all aspects of the law."
“highly qualifying, professional lawyers who cover all aspects of the law.”
3
The lawyer is praised for doing an "outstanding job" and being "very dedicated in getting the best outcome" for the case
“Thank you for doing a outstanding job with our case! You we very dedicated in getting the best outcome in this case. We're very pleased with your service and the outcome. I just can't say enough about the job y'all did! Thanks again”
Cons
1
The office staff, particularly the receptionist or secretary, is described as "extremely rude and dismissive" with poor customer service skills
“The "only secretary of the office" as she said herself is extremely rude and dismissive. She told me because of their workload the office will only respond via letters no information on the phone. When i asked the lady her name she tells me she doesn't have to give me that information and that she is the only secretary of the office.”
2
The receptionist or secretary is reported to have hung up on a customer who was trying to make a complaint about her attitude
“When I asked to speak to her supervisor she said it was Allen Dubois but he was not there. I told her I will be making a complaint on her attitude and she hung up on me.”
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