Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness
“James and his team are not only professional but also incredibly personable and attentive to every detail.”
2
Knowledgeable and experienced attorneys
“JD Hensarling's knowledge and experience of the local court system was invaluable to resolving the case amicably.”
3
Exceptional client service and care
“From the moment I walked into their office, I felt like I was in good hands. James and his team are not only professional but also incredibly personable and attentive to every detail.”
4
Reliable and trustworthy
“I can't recommend them enough. They truly are a law firm of excellence and advocate for their clients' best interests.”
5
Prompt and helpful in handling disputes
“James & JD have been extremely prompt and helpful in handling our dispute.”
Cons
1
Lack of communication and responsiveness
“Good luck EVER hearing from James Vann or his assistant Kaitlin. My attorney has reached out to him via phone call, voice mail, email, FedEx, and even dropping into the office and yet we have received nothing but 'out of the office' messages in return.”
2
Inconsistent billing practices
“Received 2 Different Answers from Laura Vann for what I was being charged for on my Invoice. Laura Vann then avoided 3 Emailed Questions in a Row with me Asking her why I received 2 Different Answers to what I was being Billed for.”
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