Reviews
Top review highlights
Pros
1
Highly professional and thorough service
“Extremely professional and thorough attention to every possible detail.”
2
Excellent communication and guidance
“They made what had seemed a rather ponderous item from our 'task list' so very easy!”
3
Creates a comfortable and welcoming environment
“The demeanor of everyone in the office is professional and kind, respectful and welcoming.”
4
Provides clear and understandable explanations
“The documents prepared for us were very thorough and, in spite of the legal language required, were easy to understand.”
5
Handles matters efficiently and with expediency
“They made what had seemed a rather ponderous item from our 'task list' so very easy!”
Cons
1
Potential lack of personalized attention in some cases
“We felt very comfortable with Mr. Alexander's recommendations, explanations and advice, in spite of the 'impersonal' nature of interaction.”
2
Occasional frustration with perceived lack of focus on client's specific needs
“Why all the the small talk and chit-chat when I need answers? All I want is a plan to execute, not a feeling of being led through a fog by a layman.”