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Reviews
Top review highlights
Pros
1
Responsive and communicative case managers who keep clients informed throughout the process
“Marianne Beamer was our Case Manager. She was a pleasure to work with, and very knowledgeable about her job. Marianne was very professional in her demeanor, but also caring in her contacts with us.”
2
Knowledgeable and dedicated attorneys who fight hard to get clients the best possible outcome
“Sean Cole was very informative and knowledgeable. Heather W. was my case worker; she answered all calls and emails in a very timely manner.”
3
Compassionate and supportive staff who go above and beyond to help clients
“Marianne has been virtually holding our hands. She calls, REGULARLY, to ask about medical and financial updates. The compassion she shows is rare in corporate America.”
4
Efficient and organized handling of cases, with clients feeling like a priority
“Everything was great. Smooth process. Yolanda handled getting everything together to help me get the most out of the settlement with the insurance company.”
5
Successful outcomes, with clients expressing satisfaction with the final settlement
“I am very pleased with the care provided through Riddle & Brantley! My case was thoroughly investigated and when it was all over, I received an offer that I am pleased with.”
Cons
1
Inconsistent communication and difficulty reaching case managers or attorneys
“I've had to call in almost every time for a case update. I just would have rather handled things on my own.”
2
Slow progress on cases, with clients feeling left in the dark for long periods
“It's been almost a year and still no progress on my case. The people who are handling my case are very lazy and don't Communicate with me at all.”
3
Clients feeling that the firm is more focused on their own interests than the clients'
“They clearly didn't think it was worth taking my case to court or they would have done so, without asking me to start paying my own court filing costs.”
4
Lack of transparency and follow-through, leading to frustration and disappointment
“They had no clue about the actual case after 9 months. They didn't respond after 2 month of myself trying to contact them many times.”
5
Concerns about the firm's ethics and willingness to prioritize clients' best interests
“DO NOT HIRE! VERY UNETHICAL. Atty Adam A Smith had his client treating at my clinic and 3 yeas later (after the case settled) refused to pay his clients bill on a nonsense technicality.”
