Reviews

Top review highlights

Pros
1
Excellent customer service and communication from the legal team
“The staff at Riddle & Brantley are very friendly, professional, and keep clients informed throughout the process.”
2
Successful in obtaining favorable settlements and outcomes for clients
“They fought for a great outcome in my favor. I highly recommend them.”
3
Knowledgeable and dedicated attorneys who go above and beyond for their clients
“Gene Riddle and his team are top notch. If you have any legal issues whatsoever make sure Riddle and Brantley are your first call.”
4
Compassionate and understanding approach to helping clients during difficult times
“They really cared about my situation and were dedicated to my case!”
5
Responsive and timely communication from case managers
“Marianne Beamer was our Case Manager. She was a pleasure to work with, and very knowledgeable about her job.”
Cons
1
Lack of communication and delays in case progression
“I have been trying for my disability for quite a while. Finally I found Riddle & Brantley. They have contacted me and seem to really care. In the past tries wasn't anything like this.”
2
Inconsistent handling of cases with multiple case managers assigned
“I've had to call in almost every time for a case update. I just would have rather handled things on my own.”
3
Concerns about billing practices and fees charged
“They took way too much of the settlement, I probably could have done fine by myself.”
4
Difficulty reaching attorneys and getting timely responses
“My lawyer Adam A Smith refused to answer my calls and emails.”
5
Perception of the firm prioritizing bigger cases over smaller ones
“Unless you lost a limb or have a cut and dry case, be careful!”
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