Reviews
Top review highlights
Pros
1
Excellent customer service and communication from the staff
“The staff at Riddle & Brantley are so attentive, and the attorneys really look after their clients.”
2
Successful in obtaining favorable outcomes and settlements for clients
“They did an amazing job winning my disability case & they're doing a Great job on my auto accident case.”
3
Knowledgeable and experienced attorneys who provide valuable guidance
“Scott Scurfield and his team worked diligently on my behalf to insure I got the best possible outcome.”
4
Caring and compassionate approach, making clients feel supported
“Marianne Beamer was our Case Manager. She was a pleasure to work with, and very knowledgeable about her job. Marianne was very professional in her demeanor, but also caring in her contacts with us.”
5
Efficient and responsive in handling cases, keeping clients informed
“Kalena was extremely welcoming and professional throughout the entire process. She managed my case efficiently with open communication and quality.”
Cons
1
Lack of consistent communication and updates from case managers
“I've had to call in almost every time for a case update. I just would have rather handled things on my own.”
2
Delays and lengthy timelines in resolving cases
“It's been a year and a half and still no progress on my case. The people who are handling my case are very lazy and don't communicate with me at all.”
3
Concerns about transparency and trustworthiness
“DO NOT HIRE! VERY UNETHICAL. Atty Adam A Smith had his client treating at my clinic and 3 years later (after the case settled) refused to pay his clients bill on a nonsense technicality.”
4
Lack of personalized attention and responsiveness to individual clients
“Horrible experience. Worst lawyer Molly if she is assigned your case get a new law firm, completely incompetent!!!!!”
5
Inconsistent quality of service across different case managers and attorneys
“I had 4 different case managers. No it's not Megan's fault but communication is not a priority on their part. I'm very very disappointed and would not recommend them at all.”