Lawyers map
Reviews
Top review highlights
Pros
1
Excellent customer service and professionalism
“From the moment of my first contacting R&B, the service was excellent!! Great customer service and handed my case with care and professionalism.”
2
Knowledgeable and helpful attorneys
“Scott and his team were knowledgeable and advised me through the entire disability process.”
3
Strong communication and transparency
“They kept me informed of the updates about my case. I would highly recommend to represent you.”
4
Personalized attention and care for clients
“They took the time in the beginning to gather the details of our problem and took off from there. We hear from them every few days on the status of their progress.”
5
Successful case outcomes
“They got me the justice I was seeking!!”
Cons
1
Lack of communication and responsiveness
“I have been trying for my disability for quite a while. Finally I found Riddle & Brantley. They have contacted me and seem to really care. In the past tries wasn't anything like this.”
2
Slow case progress and delays
“It has been almost 2 years. Adam Smith refuses to answer my calls and emails. The only time I hear from them is when I reach out to them.”
3
Inconsistent case management
“I was in an accident in June 2015..been through several case workers. I have to almost start afresh with each.”
4
Prioritizing firm's interests over clients
“They are just looking out for themselves. I probably could have done fine by myself. Now I'm paying them 30% of funds probably could have negotiatd for myself.”
5
Lack of transparency and clear communication
“After being brushed off by two other firms, Riddle and Brantley actually stuck with me. I don't know which attorney worked with me since I worked with a case manager.”
