Reviews

Top review highlights

Pros
1
The lawyer is professional, personable, and listens to the client's needs
“I feel that no lawyer could have gotten such a fair outcome for my case. Jonathan was professional, personable, and he listened to my needs. You just couldn't have a better Lawyer!”
2
The lawyer cares about the client and the outcome of the case
“He approached the matter with a genuine care for the outcome, rather than just another case file on his desk.”
3
The lawyer is knowledgeable, articulate, and effective in court
“During the trial, he was articulate and completely demolished his opposition. The truth prevailed and I am forever grateful for his legal services.”
4
The lawyer is responsive, helpful, and makes the process convenient for the client
“He communicated what was needed to pay the fines online which saved me a trip to the long waits at the court house.”
5
The lawyer provides excellent service and achieves positive outcomes for clients
“He was able to get the tickets dropped. We did not have to pay any court costs or fines and nothing was placed on our records. My wife and I are very pleased with the service we received from Mr. Song and will hire him in the future if the need arises.”
Cons
1
The lawyer may have issues with billing and overcharging clients
“Was over billed, ended up having to dispute with the N.C. Bar. Awaiting a refund now.”
2
The lawyer may not always be responsive or reliable in meeting deadlines and commitments
“He missed our first court date, giving my ex custody by default. He apologized, and offered to represent me until I regained custody without charging me any further. [...] His solution was to 'file multiple motions' on my behalf. He did not do this that week, or the next, or the next. He went on vacation instead.”
3
The lawyer may not always communicate effectively or follow the client's instructions
“Before the second hearing, he asks me if I want to proceed with Strategy A, or Strategy B. I chose A. In court, he proceeded with Strategy B, and handed over A to the defense like a frosted cupcake. He did not have my permission to change the course of action.”
4
The lawyer's office may have issues with organization and communication, leading to delays and frustration for the client
“Be prepared to endure office gossip from his employees, and a lot of blame shifting when things go wrong. For example, one assistant, Margaret, says that the other assistant, Misty, has 'no idea what she is doing', and that's why Jonathan didn't call me back, etc.”
5
The lawyer may not always follow through on promises or provide a professional response when issues arise
“To add insult to injury, Song has now gone back on his promise to represent me without further charge. When I asked for my money back, he wrote me an incredibly hurtful, unprofessional email.”
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