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Reviews
Top review highlights
Pros
1
Effective, efficient, and affordable legal services
“I was impressed with the initial meeting and the compassion shown by her staff, as well as, by Ms Horne. I was made to feel at ease during a very troubled time in my life.”
2
Highly professional and knowledgeable in her practice
“Roseanna is very professional and knowledgeable in her practice. She kept me well informed throughout the process.”
3
Provided great comfort and confidence during difficult times
“Roseanna provided me with a great level of comfort and confidence to carry on with my normal day to day obligations while she handled everything else, yielding positive results in the case.”
4
Compassionate and understanding approach
“Roseanna was very helpful to me at a very difficult time in my life. She showed great compassion and grace while helping me navigate a divorce situation that I did not want but was necessary in spite of my desire.”
5
Highly responsive and available to clients
“The thing I appreciate most about her is her availability- she responded to my inquiries quickly and she was very good at calming me down; the process was very emotional and tough.”
Cons
1
Unresponsive and poor customer service
“None of my calls were ever returned, and the receptionist was rude and condescending, i belive these qualities to be practiced and common procedure due to the ease with which they were performed.”
2
Potential discrimination against client
“I was led to believe i would be treated decent, and the difficult situation i was put in by Mrs. Horne and her office caused me extreme hardship that could have been avoided if i were dealing with decency and professional integrity, this treatment by the Horne office was curiously timed with the acknowledgment that my divorce was that of a same sex marriage, i believe that after my initial consultation was over and i left the office both Mrs. Horne and her receptionist made the co-desicion to discriminate against me for being gay, or perhaps Mrs. Horne and her receptionist are just bad seeds, for whatever reasons there was most definitely a major change in the way i was talked to and treated.”
