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Reviews
Top review highlights
Pros
1
Knowledgeable and thorough in estate planning services
“Susan did an excellent job for us. She took the time to get to know our needs and wants. She is excellent, as is her staff. She is knowledgeable, honest and direct.”
2
Provides clear and understandable explanations
“She explained everything very clearly to us, she answered our questions and we highly recommend her to anyone looking for legal services.”
3
Personalizes services to individual client needs
“Susan Johnson-Drenth provides understandable, sound legal advice/estate planning that is personalized to your specific needs and circumstances.”
4
Expertise in specialized areas like special needs trusts
“Susan Johnson-Drenth who founded JD Legal Planning has helped with the daunting but comforting task of our daughters Special Needs Trust Fund and our own Will's.”
5
Responsive and attentive to client communication
“We think she is the absolute best at what she does and recommend her highly!”
Cons
1
Potential issues with billing transparency and communication
“To my surprise the bill for the single service was $3,967.36 and the invoice came with only two numbers on it: one for special mailing services for $14.86 and the balance in legal fees without any subtotals or detail on time/hours/ or hourly rate charges for work by Susan or her assistant were provided on the invoice.”
2
Experiences of unprofessional and rude behavior from the lawyer
“Susan was not willing to listen to our concerns and wishes, She was condescending and down right rude, not even letting us speak and ignoring our concerns. She was pushy and trying to make us do things her way or not at all.”
