Reviews
Top review highlights
Pros
1
Experienced and well-educated attorneys
“My attorney was very experienced and well educated. I was very happy with the services provided for me”
2
Helpful and caring attorneys who listen attentively
“Good listeners an very good team”
3
Able to provide legal assistance and guidance to those in need
“Wonderful help for legal issues when you really need it.”
4
Willing to point clients in the right direction even if they can't directly assist
“Even if they are unable to help you, they will steer you in the right direction.”
Cons
1
Lack of responsiveness and follow-up from attorneys
“My lawyer seemed slow when it came to contacting the other person but after the two letters he sent a reply WA was returned”
2
Inability to assist with certain legal matters, such as child support
“They did not help with any of my questions on child support and told me to get a paid lawyer.”
3
Perceived bias towards taking only easy or profitable cases
“They do not care about poverty stricken people and will only take cases that they know will be an easy win or a negotiated deal & they will sell you out!!!”
4
Poor customer service and lack of empathy
“Spoke on the phone with a lady who didn't give a name. She listened to my situation for maybe 2 minutes, told me they weren't enough attorneys to help everyone who needed it and I would need to hire a private attorney. When I asked if she could steer me in the right direction she replied with "no, we don't have enough attorneys to help you". She was very rude, cut me off multiple times, and sounded very uninterested in what I was saying.”