Reviews
Top review highlights
Pros
1
Prompt and professional response, providing a quote
“Called back quickly provided a quote and was professional”
2
Effective legal representation, with a high success rate in custody cases
“They have represented me for ”
3
Recommended by a satisfied client
“Very helpful, nice, and professional law firm. I recommend David Frey.”
Cons
1
Rude and unprofessional staff behavior
“The admin was so rude! Just put the phone down after I introduced myself and let me listen to her ball game! Very Unprofessional.”
2
Lack of communication and transparency
“Sneaky in a good way, but would have liked more communication. He was my wife's attorney several years ago for shared parenting plan(SPP) modification cause I was tired of my wife's ex calling many times to argue when he didn't get what he wanted outside of the spp. I didn't get all that we originally wanted, but we got more. Somehow he snuck in pieces that gave my wife full custody even though it was marked a spp. If he would have communicated more then I would give him 5 stars and apologize for being so rude to several years ago.”
3
Perceived unaffordability and unwillingness to work with clients of modest means
“Make sure you're a millionaire to hire at this firm. Called for an attorney to represent my wife & he just assumed we can't afford him. News flash buddy, my wife makes $20 an hour & I make $25 an hour. It's not glamorous like you being an attorney in Batavia but to blatantly insult us is beyond unprofessional.”