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Reviews
Top review highlights
Pros
1
Excellent communication and responsiveness from the legal team
“Heather and Jill were both so helpful and understanding after me and my husband were both in a car accident earlier this year. I have never been in a car accident before it was so overwhelming. Heather was super sweet with getting us set up with doctors and making sure we got as much help as needed. She was so easy to get in contact with and she actually cared about our well being.”
2
Successful in securing favorable settlements for clients
“Best law firm there Jewish they now money therefore I got more money then expected I very much recommend this firm”
3
Dedicated and compassionate attorneys who fight for their clients
“Really fought for my case to ensure full coverage thank you Jill & Heather for all your help I would have been so lost without you!”
4
Efficient and timely handling of cases
“My husband got into a very bad motorcycle accident February 21st, of this year, was hospitalized for about a week, came home, made one call to Yuspeh Rappaport law a few days later, got connected with a very dedicated team member by the name of Heather and she made sure to keep him updated every week.. they received the payment, sent the check & we had it to deposit as of June 4th. You do the math on that.. I call that lightning speed right there!”
5
Personalized attention and treatment of clients
“The service provided was beautiful! The communication, and respect was excellent! They checked in weekly, and if time between got to be to long when I reach out their response time was almost instant. Even though, the reason I needed them wasn't so pleasant I really enjoyed being their client.”
Cons
1
Lack of communication and updates on case status
“No communication and no updates. So far it's been almost ”
2
Unprofessional and unresponsive behavior
“They have not returned my calls, email, or voicemails. They are very unprofessional but talk to you like they are the best. I have tried to separate from them two months ago but they never responded now out of complete frustration and being ignored having no clue what's going on in my case.”
3
Slow progress on cases and long wait times for settlements
“It's been since October with my case and we're finally at the offer part and still waiting October 8 months it's crazy but they are all very nice I just need my settlement money asap”
4
Lack of communication and updates can be frustrating for clients
“It has been over a year and 3 months since my accident. Don't get any updates, they get messages to call me but don't I'm not sure what they are doing. I'm getting frustrated as I need my settlement money ASAP.”
5
Concerns about the firm's internal management and organization
“In my humble opinion. I honestly would not refer anyone to this firm. As a former employee I just can't. Very unprofessional and it was not a work friendly environment. They need a more experienced and qualified office manager who knows what they are doing.”
