Reviews

Kahn & Associates, LLC found me after I had given up on my battle with Williams Buick GMC in Charlotte North, Carolina and GMC corporate all together. I had purchased a brand new 2022, GMC AT4, 1500. The night that I drove my truck home, I noticed that the engine was making a very high-pitched, squealing noise. The very next day I called the salesman that sold me the truck, Dom Larricia. He told me that should not be happening and to please bring the truck back in the very next business day to have the engine looked at they supposedly had repaired it. Once back home out of the city, I noticed that the squealing sound came back once I reached 40 mph or over. I called Dom back and he asked me to bring the truck back in for service. Please keep in mind that the service dealership is over one hour from my home. Once I arrived at my second trip to Williams Buick GMC they placed me in a loaner truck and kept my truck for two weeks. After two weeks, I received a call stating that the truck had some parts replaced and I could come pick up my truck. I returned their vehicle with the same amount of gas that I received it at. They returned my truck to me on an empty tank with 10 miles left on the range. I drove my truck home and for one day there was no squealing sound, after that the sound came back. At this point, I could not afford the gas and the time off from work to continuously drive one hour from my home to not have the issue fixed. I did receive a call from Dom stating that he needed me to fill out the survey stating that I was pleased and happy with the service and condition of my vehicle from the sale. I read the survey and could not honestly answer the questions, considering the condition of the vehicle and the issues that I was having. I stated I wish to have a vehicle completely fixed and then I could leave an honest rating. Once Dom found out that I would not basically lie for him on the survey, he told me he would no longer be helping me and he would be sitting on the sidelines the rest of the time that I needed assistance from Williams Buick, GMC. With several calls to the management staff Zack, Strickland, I was basically left with no help and no hope. I kept the truck for several months in my garage and my wife and I were trying to decide what to do. One evening I received a letter from Kahn & Associates, LLC stating that they had talked with a marketing firm and found that I had purchased a truck and other customers that had the same model had issues that mirrored the same complaints that I had. Mr. Jeffries, who works with Kahn & Associates, LLC asked me to set up an appointment to discuss what he could do concerning the lemon law. I was hesitant at first, as I had never dealt with anything like this. The staff at Kahn & Associates, LLC went above and beyond to alleviate my worries and concerns. They took my statement and I was able to provide them with paperwork including repair receipts. Once all paperwork was completed, it was only a matter of days until Williams Buick GMC contacted me to schedule my repair. They immediately took the time and got the help they needed to repair my truck. I feel personally that if it was not for Kahn & Associates, LLC I would have never received any repairs or help. I would highly recommend Kahn & Associates, LLC for all of your lemon law needs. My truck is now repaired and running great. Kahn & Associates, LLC did not stop at repairs, they saw that I was financially compensated for the time that I wasted dealing with Williams Buick, GMC. I don’t know where I would be without Kahn & Associates, LLC

Excellent customer service! I appreciate that this firm is able to help people to obtain fair treatment from a large corporation. They have the knowledge and skills to obtain a proper result quickly.

They were very good to work with, everything went great and they performed exactly as expected.

I've been having lots of issues with one of the car manufacturers. Then I came across Kahn and Associates who helped me with some of those issues as I felt like I was being taken advantage of again. We came up with a plan and helped me recover a bit of the money lost and feel back in control. Thank you!

Great Law firm! Communication was awesome, anything I needed was explained very well, always friendly and caring! Highly recommend

Fair honest and reliable

So very helpful and attentive to every detail!! Everything was settled to our upmost satisfaction!!

Great experience with this firm. I would highly recommend.

Everything was great , great service and communication , only problem is GM , still waiting on check. GM evidently doesn’t stand my there warranty , and service was very poor, will never own a other GM ‘S product , thank you for your service.

Kahn and Associates were a pleasure to work with and did a wonderful job with our case!! Thanks again!

Kahn and Associates was had quick responses and very helpful with our car issue. Thanks!

Working with their office was simple, hassle free, and they didn’t pressure me either. They were helpful.