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Reviews
Top review highlights
Pros
1
Excellent and dedicated legal services
“I cannot speak highly enough about the services provided by the Valencia & Diaz law office. Louis Valencia took the time to fully understand my situation and explained all my options and procedures in a clear and concrete way.”
2
Caring and supportive team
“They are caring enough to lead me step by step through the whole process, while explaining and detailing exactly what is happening and what was needed of me.”
3
Efficient and effective in handling cases
“Gracias a los abogados Valencia Díaz por fin me ah llegado mi permiso de trabajo y estoy muy contento por eso.”
4
Knowledgeable and professional
“Abogados con ética, que te escuchan con sumo cuidado para saber nuestras necesidades, te explican con una gran paciencia y te explican paso por paso.”
5
Trustworthy and reliable
“Sin duda la mejor abogada gracias a Dios por ponerla en mi camino ya que es una persona muy dedicada a su trabajo y siempre te dice lo que en realidad se puede hacer en tu caso mil porciento recomendada.”
Cons
1
Slow and lengthy process
“It was a long process but now I can say I'm close to achieve my goals.”
2
Lack of communication and transparency
“I finally got what I was waiting for, however, because of miscommunication it took well over a year to get my EAD which should of only been 6 months at max from what I was told at the beginning.”
3
Concerns about overcharging and billing practices
“Nunca pensé que una agencia que ofrezca ayuda a la persona como VALENCIA Y DÍAZ le interesa más el dinero que a sus clientes, que pena por ellos😔 me cobran un servicio que nunca me dieron y me dicen que tengo to pagar de nuevo 😫.”
4
Unprofessional and rude staff
“Rude and belittling not professional whatsoever for a consult that we paid for left dissatisfied with how we were treated.”
5
Lack of responsiveness and follow-up
“None of your reception staff seem to care to keep your good name. I fear your business will suffer if your staff isn't retrained on how to properly handle phone calls and return phone calls as I am literally throwing money in your direction and no one will answer or call me back.”
