Reviews

Top review highlights

Pros
1
Excellent customer service and responsiveness, with attorneys and staff described as "kind," "timely," and "courteous"
“great customers service and returned calls in a timely manner.”
2
Effective in handling legal matters, including complex divorce cases, and achieving positive outcomes for clients
“I have used them several times and every time they make things easy and hassle free. Would recommend friends and family”
3
Affordable and cost-effective, with fees described as "reasonable"
“he's not calling you because he's not charging you for phone calls”
4
Dedicated and hardworking, with a willingness to go the extra mile for clients
“Willing to risk his license and practice to do what he thinks is best.”
5
Highly recommended by satisfied clients, who express gratitude and a desire to use the firm's services again
“Absolutely the best! I can't thank you enough for what you have done for my family and I. We really appreciate you so much!”
Cons
1
Potential issues with communication and keeping clients informed, with some reviews mentioning "radio silence" and lack of updates
“Most unresponsive lawyer EVER. Talks a big game, then can't deliver.”
2
Concerns raised about the handling of child custody cases, with one reviewer expressing disappointment in the settlement agreement
“I wouldn't recommend that any Females go to Attorney Morello if it's pertaining to child custody...”
3
Allegations of unethical or unprofessional conduct, including accusations of lying, billing issues, and not acting in the client's best interest
“Terrible attorney and human. He should be disbarred or reprimanded for unbecoming conduct of a people's attorney.”
4
Inconsistent experiences, with some clients reporting excellent service and others expressing significant dissatisfaction
“Great people ans service" vs. "Terrible, absolutely terrible do yourselves a favor just look at other options”
5
Concerns about the firm's handling of certain legal matters, such as a reviewer who felt their case was "bungled"
“If you want a crook to represent you, get Morello. If you want someone that bills you even after he bungles your case, Herb is your guy.”
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