Reviews
Top review highlights
Pros
1
Excellent customer service and communication
“great customers service and returned calls in a timely manner.”
2
Efficient and hassle-free legal process
“I have used them several times and every time they make things easy and hassle free. Would recommend friends and family”
3
Friendly and professional staff
“Everyone was kind, timely, and courteous.”
4
Quick and favorable outcomes
“Very professional and accurate. Faster then I was expecting in the outcome to my favor”
5
Strong advocacy and care for clients
“I am very pleased with my care and I really appreciate Jim helping me through this.”
Cons
1
Inconsistent responsiveness and communication
“I was told I would receive a call within 48 hours....never did. Not good for professionals”
2
Lack of transparency and hidden fees
“Was not upfront on how it worked as well as the address being wrong and price was absolutely not worth it!”
3
Unsatisfactory service and outcomes
“Utterly useless they should offer probono services but refused to. Seems like they were lying to me. I don't think i will be trusting this again.”
4
Unresponsive to client needs
“They didn't Care”
5
Difficulty reaching lawyers directly
“The secretary was polite and got me on the phone with a lawyer to help me out directly and prompt but the lawyer wasn't much help.”