Reviews
Top review highlights
Pros
1
Helpful and caring staff that go above and beyond to assist clients
“Amazing staff. Very helpful.”
2
Effective in resolving issues such as evictions, probate, and other legal matters
“Mr. David Kelley have been so emphatic, helpful and professional, I really feel confident and supported. Great job!”
3
Provide valuable legal advice and referrals even when they can't directly assist
“They gave me good advice and lead me in the right direction.”
Cons
1
Inconsistent responsiveness and communication, with some clients reporting difficulty reaching staff or getting callbacks
“Placed on hold for hours literally. Three times I called and same results.”
2
Limited capacity to take on new cases, leading to long wait times or inability to assist some clients
“They can't help me until I been in ohio for 6 months”
3
Lack of transparency around case eligibility and acceptance criteria
“Disgusting and as far as I'm concerned racist/biased people. Two weeks it took me to get past the receptionist who apparently flunked law school. Thwn its pretty obvious if they can't win your case then you "don't meet the requirements" you all should be ashamed of yourselves.”