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Reviews
Top review highlights
Pros
1
Helpful and friendly staff
“Everyone in this office is so sweet and helpful!”
2
Efficient and streamlined processes
“First, requests were streamlined and online, user-friendly with easy-to-follow directions.”
3
Excellent customer service
“DONNA was polite, helpful, and an absolute godsend in assisting me in getting the correct document in the quickest way possible.”
Cons
1
Rude and unhelpful staff
“She was extremely rude and not helpful at all. She wouldn't even let me get a word out.”
2
Inconsistent hours and policies
“GET THERE BEFOR”
3
Inefficient and frustrating processes
“I had attempted the action some years ago when documents were still on microfiche, resulting in frustration and subsequently, my abandoning the action entirely.”
