Reviews

Top review highlights

Pros
1
Helpful and friendly staff
“Everyone in this office is so sweet and helpful!”
2
Efficient and streamlined processes
“Requests were streamlined and online, user-friendly with easy-to-follow directions.”
3
Exceptional customer service
“I received the nicest, most customer-friendly phone call I have ever received from any government employee.”
Cons
1
Rude and unhelpful staff
“The person I talked to on the phone this morning was extremely rude and not helpful at all. She wouldn't even let me get a word out.”
2
Inconsistent operating hours
“GET THERE BEFOR”
3
Difficulty in obtaining requested documents
“I merely need a copy of my marriage license and it has taken me a ridiculous amount of time and server errors and I still can't find if. Very frustrating.”
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