Reviews

Top review highlights

Pros
1
Excellent communication and responsiveness
“He responded right away, stating that he would need more details about the issue at hand in order to help. His email explained the process and the cost of his services in an easy-to-understand manner.”
2
Compassionate and caring approach
“Mr. Jaap so compassionate, attentive, and thorough that I felt like I was a paying client!”
3
Thorough and diligent representation
“He immediately began to work diligently on my case gathering all medical records and researching my claim thoroughly to familiarize himself.”
4
Honest and trustworthy
“Aside from his professionalism as an attorney I believe him to be a man of integrity who is honest, trustworthy and truly cares about his clients well-being.”
5
Successful outcomes
“He's gotten me reimbursement for expenses I was out and monetary compensation for the time I have been unable to work as a result of my injury.”
Cons
1
Occasional delays or frustrations with administrative tasks
“Frustrating experience trying to get a survey recorded with Hamilton County and tied with my deed. Staff were professional and polite, but I was expecting a much smoother path, dependent upon their expertise to catch any errors and minimize the number of submittals.”
2
Challenges with the Workers' Compensation system
“Trying to deal with the workers' compensation TPA on my own was a nightmare and I rarely got any cooperation even though all I was asking was that my medical bills be paid.”
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