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Reviews
Top review highlights
Pros
1
Highly knowledgeable, experienced, and professional attorneys
“Charlie M. Rittgers is knowledgeable, professional and takes time to get to know people. I've seen the way he influences the law and more importantly individual lives.”
2
Personalized and compassionate client service
“From the very beginning, Charlie was informative, qualified, professional, sympathetic, and genuine. Every time I was anxious he quickly answered all my of my questions and put my mind at ease.”
3
Excellent communication and responsiveness
“Steve Kilburn was extremely thorough and professional. He made me feel confident and informed. Everything about the process was quick, easy and handled with great positivity!”
4
Successful case outcomes and settlements
“They finished my case in a quick fashion with excellent results. I cant say enough about Charlie and his team and how good they treated me.”
5
Strong reputation and trust in the legal community
“A well-known insurance company fought me throughout the whole process. I would have been lost without my attorney Jake Cropper and his paralegal Collette.”
Cons
1
Some reviewers had difficulty getting in touch with the firm initially
“Terrible Client Experience. Terrible Outcomes. No Strategy or Goal-setting. No listening or empathy.”
2
Fees and costs may be higher than some other firms
“You will pay. This payment will be painful but you must pay to receive excellent consul.”
